Hi, I am new to the Snapmaker family and got my machine yesterday.
Unfortunatly I ran into a problem right away:
When starting the machine for the first time the initial calibration fails. The toolhead moves to the left side and the screen immediately tells me to level the last part manually. When I try to tap „up“ or „down“ or „save“ however nothing happens.
I checked the cabeling five times and everything seems to be okay. I also plugged the y cable into z slot to test what would happen. Same result.
I am not too familiar with the forum yet but I checked for similar problems. But everyone seems to have a different experience with failing calibration.
I’m having a similar issue with my new SnapMaker 2.0. I setup it up today and can’t get past 3D bed calibration. On my setup if I exit out of the calibration screen the bed moves in the Y axis until the limit is reached and buzzes very loudly.
Hope to see a response soon so I can start printing.
A little update:
Nothing is working yet and I’m running out of ideas.
I tried switching all the cables AGAIN. On the bottom of the machine and on the side. Same Result as in the video.
I tried the spatula method that is recommend to check the probe sensor. It does light up and the toolhead reacts to the spatula but nothing really changes from what the video shows.
I tried connecting the device to my macbook and Luban by disconnecting the toolhead and starting the machine like that. Luban connects to it but the machine does not react to anything I tell it to do manually. I am not yet familiar with Luban but from what I’ve read in the forum you should be able to control the toolhead manually with your computer. For me there seems to be no response here. But I’m not to sure.
After all that I swiched to the CNC module to check what the machine would do with that. I did everything the guide told me to do and got an error message.
When I’m in the “Set Work Origin” menue I’m once again unable to tap anything. There is no reaction. When I hit start I get an error message.
I put in a pic down below.
Honestly I’m getting really frustrated. What am I doing wrong?
The next step I can think of would be to reassemble the thing entirely but I’m not keen on that.
It looks like you have the A350T model. This has the new linear modules. These are different for the different axis. I can see markings on the side of one of the modules in one of your pictures. But can’t read them. (the older ones don’t have markings)
Are you 100% sure you have used the right linear module pair for each axis?
However, there is definitely something not going as expected as the listed work area on the screen of 150x150x150 is definitely wrong.
So, this might be a good time to log a ticket with support in case you haven’t done it already. You should reference this thread in your ticket so they don’t make you do every step again.
Assuming your cabling is correct there can be different reasons for this problem.
a problem with the controller itself
a problem with one or more splitters (the things between the two y-rails
a problem with one of the linear modules (for example a limit switch that is stuck)
problem with one of the cables
probably other causes
Maybe someone else can come up with things to test
I have exactly the same issue with my brand new F350. Checked everything many times, even rebuild the complete machine and no way to overcome the initial calibration procedure. There seems to be a general failure. I wrote an email to the support team - still waiting for an answer. It is really anoying.
Has me stumped too.
Everything looks like it’s right.
You’ve updated your firmware.
My guess is controller or splitter bad.
Let us know what happens with support.
If you want to try one last thing. With power off unplug and replug all connections and verify again that they’re properly routed.
Hallo,
Ich habe heute meinen f250 bekommen und sofort aufgebaut. Leider ist die Erstkalibrierung auch bei mir fehlgeschlagen. Bitte um eine schnelle Lösung. Wie komme ich vorbei an der Erstkalibierung vorbei? VG
Hi there,
I got my f250 today and set it up straight away. Unfortunately, the initial calibration also failed for me. Please provide a quick solution. How do I get past the initial calibration?
On older firmwares the solution was to plug in the cnc or laser head (with power off). Don’t have to actually mount it. And then it wouldn’t force you to do the auto calibration like it does with and you could update firmware.
-S
Seems to be, that I solved it. It is possible to update the firmware to the new V1.14.1 version. For the F…version I just disconnected the printer module and turned the machine on and it was possible to access the menu to change the firmware which I first downloaded here: Snapmaker 2.0 Firmware Updates and Downloads - #18 by Alan and following the instructions.
After 5 to 7 minutes the machine was updated, I turned it off and connected the printer module again and the callibration process started fine.
I hope that this helps you folks.
Enjoy
Hi everyone I’m back with an update: The printer works!!!
You won’t believe what fixed the problem tho.
The support got back to me and asked for the booting log. In the following I got informed that the Z and Y axis seem to be disconnected compleatly. I was told to check the cabeling again.
This time however I decided to clean each plug with my air compressor (I use that for ceaning my car or my air brush). Then I plugged everything in again. And the printer started working just fine.
My guess is dust or maybe something else that disturbed the connection.
Who would have thought.
Thanks to everyone who commented here to help.
I hope everyone with similar problems finds a solution as well.
Let‘s hope for the best.