Hi, I gave up on my machine after several failed attempts in 2021 when I purchased it, and now I want to revisit or lose the machine. I am trying to print 3d designs, but I can’t get the touchscreen to work, I only get the ‘S’ logo upon start up. I can’t update the firmware because the screen won’t …

on my machine i turn on the power supply and the fan starts up high then slows down. i then get the S. a second or two later the enclosure wakes up turns on the lights then turn them off. the S is still there and the machine does more startup stuff. the S turns into the snapmaker text. more time. t…

If you connect with serial connection over usb you should be able to see the startup log. Connected rails, modules and stuff. Maybe share these lines?

There is only the “s” for a few seconds, the lights from the enclosure flash, the fan briefly comes on, then nothing else. I cannot get the screen to come after that.

Hi, and thank you for your reply! Yes, the ‘s’ pops up briefly, the lights flash, and the fan blows for a second and then the machine goes quiet. I cant get anything else from the screen after that. I have disconnected all the modules but the power and the screen, started up, and the same thing hap…

now im guessing based on what ive heard so far. since it prints and you can talk to it serially. i would say that the touchscreen itself has corrupted software or data. its an android device. it would have a boot sequence then hand operation over to an app that has been preinstalled. the hardware it…

I was afraid of that! I didnt want to put any money into it, i really want to sell it and get one thats not so finicky and faster. I want to teach my grandkids how to use it, but it is pretty complicated compared to the flashforge. Thank you for your replies! I really appreciate this :star_struck:

no worries.however, it is a lot of machine to lose over a touchscreen. you may want to contact support to see if they can find a way to help without the expense. yeah can’t fix faster…but ive found that my machine just keeps doing what was expected (except when it didn’t :slight_smile: its more abo…

Thank you so much for the support :heartbeat: i have been emailing with tech support all week, that’s how i got all the info on trying new things to make it work (the times are opposite of mine, so its slow going). The last thing to try from support is cutting 1mm from the connector to see if it wil…

These cut of 1mm at the connector would be the next suggestion to try :wink: There were also bad solder points which could cause the same issue. [image] Spare parts and broken parts I am sorry for the problem you ran into. It seems that the brass wires are broken. After …

Firmware update help

Snapmaker 2.0 (3-in-1)

xchrisd November 16, 2024, 8:40pm 13

These cut of 1mm at the connector would be the next suggestion to try
There were also bad solder points which could cause the same issue.

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Firmware update help

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