Some broken parts can be disassembled and used to fix other parts. The idea is to create a market for these. In my case I broke the usb type-c connector of the touch screen. :sob::sob::sob: Maybe someone broke the screen, but the usb jack is OK and can be used to fix my screen.

Spare parts and broken parts

Edwin May 19, 2021, 10:32am 6

I am sorry for the problem you ran into. It seems that the brass wires are broken. After consulting our engineer, users are not able to repair it without the specialized tools.

Contact support@snapmaker.com and buy a new one for the replacement.

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Spare parts and broken parts

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