Be sure the UBS is format FAT32
thanks yes rojaljelly, i think (i donāt know) was that i was using a 64Gb - bought a cheap 2Gb and it worked like a charmā¦ the enclosure is amazing (well worth the money. and no dust or smells 
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suggestion : the time for the cnc job (6 basic images) said 24 hours, it later changed it to 8:30 hours longer than when it originally said (working through soft pine). To me, it is just calculations of all the factors (print speed, distance traveled ect), it seems to get really accurate half way through.
can we have a more accurate initial time please?
or am i missing something? (like resistance of wood)
Is it possible to update the firmware without the touchscreen? Mine was DOA and Iām waiting for a replacement.
Thanks.
Good question! I have not heard of one, @JKC20 @Edwin is it possible to update through luban and/or the console?
agree to update via luban on the computer would be awesome regarding the touch screen, if you donāt have one - it would be impossible to do a job, as you have to verify the connection on the touch screen, sorry @mikejl
just finished a simple job last night (made a mistake with settings on cnc, left step down at 0.2 instead of 0.5) with filled in text - said 3 hours (which was ok - job was with soft pine) ended up being 9 hours (and had to stop the job 1 hour before it finished), please - if there is a reason - let me know.
I have been able to Laser and CNC via USB connection and Luban, current firmware on machine doesnāt support the enclosure.
@Mikejl not too sure how you did this without a touch screen? maybe you have it now.
regarding the enclosure - congratulations (YAY), i found the enclosure excellent (it was better than i hoped and really good quality).
i had the same problem when i got the enclosure, but at least you worked out it was the machine software (took me a while to work out), just update the firmware on the machine via a usb (after update you will be able to do it via the touchscreen) the usb must be fat32
go to the bottom of the thread and it will tell you how to update.
for me (before i updated) wouldnāt let me print because it said the door was open, lights and fan didnāt work. (after update) works perfectly.
Hint (for mikejl) i connect the computer to the snapmaker via wifi, the top of the top four left buttons, press refresh (assuming the snapmaker is on and you are on the same wifi) press connect and verify on the touch screen
you will now be able to send the gcode to the machine via wifi
Unfortunately still no word on replacement TS. Iām connected via USB Serial Port and can use the Snapmaker that way for now. From what I gather the firmware can only be updated through the TS.
@Mikejl - that must be frustrating 
being a beginner myself, i donāt know how you got this far 
i take it you are in Australia? an assumption based on the times of your posts - have they given you a tracking for it yet?
from my understanding (because you have to select the file via the TS) - i would say yes (only through the TS)
Why does the firmware not display an error when a linear module is not connected or has a malfunction?
I updated the fimware with the latest download and the controller says itās at 100% but under that 100% it says, āWait for the controller to upgradeā¦ā
That has been doing that now for about an hour +ā¦
Any thoughts on what to do or is this normal? I emailed tech support but the auto-reply said that could take up to two days (ordinarily, I wouldnāt care but the machine is stuck on and I donāt want to leave it like this for two days ā and I am going away later today so I am jammed).
Anyone? Help! Please!
Power off and on and try update again. (You can check if it shows it updated, but Iād rather make sure it ran completely without freezing)
Firmware should take no more than 10-15 minutes to upgrade.
If itās not done after that time itās stuck. If you want to be safe wait an hour, but I think youāll find that it wonāt change even if you leave it overnight. (mine didnāt)
I know they warn not to power off during a firmware upgrade, but I donāt think thereās much choice in this case. I think the danger is when itās in the midst of writing and in this case itās not doing anything.
Itās frozen twice for me on two different firmwares, and both times Iāve powered off and on and been fine.
Do all of the above at your own risk though.
-S
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Hi guys,
How do I know which firmware has my Snapmaker installed? Would you recommend installing new firmware or does it causes more troubles than solutions?
Thanks!
You should be running at least 1.9 - thatās the most stable.
Iām running 1.10.0
Itās one main bug is that sometimes prints freeze at 99%. Basically theyāre done but you have to power cycle. Itās not all the time. I can live with it.
The latest 1.10.1 has a bug where if you quit a print and then try to restart the nozzle and bed temp get set to 0 and you have to cycle power. There also a bunch of other weird bugs that I canāt quite get to repeat. Also seem to be problems with laser calibration.
You can check your firmware on the control pad. Somewhere in settings. (sorry, in midst of print and canāt give you exact menu)
-S
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Thanks!
I have the 1.7.0.0, so I think I will install the 1.9.0. I mainly use the engraver/cutter, so that would be fine for me.
A really nice improvement for the next firmware would be if the Z-offset could be changed (via touchpanel) in steps of 0.01 mm. In my case 0.05 is to imprecise.
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I just reversed back to 1.9.
1.10.1 doesnāt store the calibration after a power cycle.
transfering file to touchscreen hangs and will only start to print after you removed the usb and inserted again. Then when you start it will transfer to touchscreen and start.
Has anyone else still experienced the āstuck at 99%ā issue on 1.10.1? I thought they said they fixed that but I got this on 4 consecutive prints
Never saw that with 1.10.1