so as i was trying to replace the block with a new one to troubleshoot some printing issues, the heating element wouldn’t come out. I suspect some filament got inside after a really bad failed print. As I was seeing if it could still come out, I broke one of the thermistor wires. It looks like a standard interface and use, is there a particular set of specs that would work best? or can I purchase a new set through SnapMaker? Obviously the print won’t work without one! I’ll use my soldering iron to heat the block enough to remove the heating element and clean it. Unless I can get both cables and just replace them, that works too!
I saw that you were going to send out a new set of cables to someone who couldn’t replace the filament for reasons. Totally not asking for a free replacement since it was my fault this broke, just need guidance on which one would be best for replacing it so i can do so! I did contact tech support initially, but i know there are doing lots of stuff, and now i understand what the issue actually is.
