I preordered my SM-A350 with just about everything I could think. I preordered it so I could be one of the first to get my printer. So why am I still being delayed over a year while new 2020 orders are receiving theirs? Not only that, but I am not the only one in this situation, and our requests for…

I ordered an A350 well over a year ago, they said it was due to arrive last March. Then the world imploded and everything got delayed. Finally received it last month. Of course worked for two days, then I lost a linear rail (X-Axis), so after three weeks of comments, emails, etc. (Because they were…

Good News!! It arrived this morning.

Finally it’s here :innocent: I hope you won’t hear from me during the next days :grin:

Mine arrived today as well :slight_smile: Already printing my first callibration cube :partying_face: Now bedtime

I paid for express shipping (DHL) but it got sent by boat. Anyone else have this issue? Now I have to wait 40-50 days for a damn tracking number and 45-65 days for the damn thing to arrive! I’ve sent multiple inquiries regarding this and will be doing a chargeback soon if there is still no reply.

I pre-ordered my A350 in August. the /orderstatus link told me it was shipped Oct. 29th. I received an email Nov. 27th with a FedEx tracking number, saying they were ‘preparing it to be shipped’ from City of Industry, CA. With the timeline from the original ship date, I assumed that meant it had a…

The label being prepared only means that the logistics company (the company that gets it from the boat and through customs to fedex) has been told to be ready for it. It can be at any point from getting on the boat to being unloaded to sitting in customs to sitting at the logisitics place. In the b…

Just so you know, the paperwork is separate from the actual box(es). The box is shipped via boat in a container from China to a port in or near your country, on the shipping status page that SM presented to me, it says this: Note: Your order is/will be (please refer to the order status) shipped by…

I’m in a similar boat to others here — Snapmaker just doesn’t give accurate information. My order < SM2020414463> has been listed as “shipping label printed” for about 6 weeks, which basically means nothing. Anyone can ship a printing label. No updates and we are nearly in 2021 for an A350 order …

Another 2 weeks have passed and still no updates on my order. But at least the label was printed two months ago! :frowning:

Preorders delayed and new orders ship

Snapmaker 2.0 (3-in-1)

ITmaze January 12, 2021, 12:46am 55

Here are the dates for my order, shipping, emails, customs and final delivery:

Topic		Replies	Views
When I get my Snapmaker 2.0? Snapmaker 2.0 (3-in-1)	75	2741	October 30, 2020
My order says it arrived but only rotary module & some extra cnc bits arrived // order 28.11.22 Snapmaker 2.0 (3-in-1)	62	1651	March 22, 2023
Shipping related Showcases & Tips	40	1526	December 15, 2021
What about pre-order? Anyone received the parcel? Snapmaker 2.0 (3-in-1)	22	2121	December 28, 2020
Where is my snapmaker 2.0 Snapmaker 2.0 (3-in-1)	30	1273	January 22, 2021

Preorders delayed and new orders ship

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