Preorders delayed and new orders ship

[ITmaze]

Here are the dates for my order, shipping, emails, customs and final delivery:

Where is my snapmaker 2.0

Yesterday I received Box 1 of 3. Today I learnt that the other two boxes travelled via a completely different route with a different tracking number and are enroute. I am in WA, Australia. Box 1 went via NSW, Box 2+3 via VIC. I’m told that Box 2+3 will arrive tomorrow. Here’s the dates that I have: 29-Aug-2020 Ordered - notified via email 16-Dec-2020 Shipment Notification - notified via email 05-Jan-2021 Delivery of box 1 of 3 - personal Box 1 of 3: 21-Nov-2020 Shipment Processed 02-Dec-20…