No idea honestly and IMHO a case for support, but what I can see is that both X and Y are very much off! I’d recommend to double check if your hotends sit well in place! The white filament should sit on top of the orange one, not inbetween - the image from the Wiki shows this very well:
https://wiki.snapmaker.com/artisan/user_manual/ishot_2022-12-07_16.04.12.jpg
And I can confirm that this image comes close to what I (and many others) get.
I could imagine that one of your hotends did not properly snap into the cradle they sit in.
EDIT: Found to things:
https://wiki.snapmaker.com/en/snapmaker_artisan/troubleshooting/calibration_module_printing_failed ← See section 4