The Artisan Arrived! (Ordered first week of August). Put together without much difficulty. During the startup you must go through the filament loading, bed leveling, and ZXY axis calibration.
I had to open the access of the print module to assist the loading of the filament. Then moved on to the bed leveling, then the axis calibration.
The Y Axis was way off. After inspection I realized the print nozzles were’nt “clicked” fully into place.
Since I’m in the first setup alignment it seems that I cannot go back to do the Bed leveling. I am stuck at the Axis Calibration with now way to get out even if I power off then on.
Is there any way to go back to the bed leveling? The only idea I have is to swap out the module to see if that resets the forced setup procedure.
Hey Furf,
I’m still waiting for my Artisan but maybe this will help:
- Connect your computer to your snapmaker with the mini USB cable
- Open the snapmaker luban software and connect to the snapmaker through serial.
- Type in M502, then press enter (this resets the printer to factory default)
Can i know where you are located?
So that i know when my Artisan is coming 
Thanks! will give that a try! I’m located in Las Vegas. My boxes came last week 2 days apart. Box A has a little weight and size. completed the entire unit seems larger than expected. Need access to all 4 sides. spool on iether side, access through the front and occational cable needs in the back.
ok, good news bad news. Bad news is I had to use my laptop because of the distance from the Desktop. My laptop showed it’s age and didnt feel like cooperating.
good news. I restarted the Artisan with the 3D module disconnected. This allows the standard menu to appear. Then I found “Restore Factory Settings” under “Settings / Maintenance”. Any Firmware upgrades had to be downloaded/installed. I could now do the initial calibration from the begining again. Thanks !