This is a description of the issues you may have if you have an elaborate dry box, Bowden tube setup that worked with your old single extruder head and your having issues with your new dual extruder.
Problem: inconsistent nozzle heights and rough prints.
Setup
A350 with new dual extruder. Custom dry box. Typical type from thingiverse style with 4 rolls, directly into Bowden tubes. then down to the extruder through the enclosure.
What i have found.
The way new dual extruder switches what nozzle it uses. Is by raising the nozzle mechanically against a spring. You can watch this happen during the change and also by hand when its is cold you can push up on the nozzle / heat sink / extruder. and it will move up and down.
This means the only thing holding the nozzle down is a spring. The actuator lifts up against the spring to get the nozzle out of the way for the other color / nozzle.
Why is this a problem? well the extruder is also part of this assembly that moves up and down. And if you have a non efficient drag filled Bowden system. Well the extruder will climb the filament and raise the nozzle during the print. So the Z-offset can change while printing depending on the drag of your filament supply system. Basically the extruder gears are stronger then the spring holding the nozzle down.
So a warning to everyone out there that may have a setup like this. REDUCING DRAG is now VERY important to the system printing consistency as a whole. I donāt blame snapmaker for this wholly since any way to make the extruder fixed and the nozzle move up and down would take up allot more vertical room then the print head is right now (and its very large as is) But i think they could of designed a system much more robust so the spring was much harder to work against.
Personally my fix is in the works as i am working on designing a dual extruder drive system for each filament. this would be a drive unit up at the box that would sense tension on the filament and dispense a amount that is programed in. I have some ideas with loops and light curtain switches. but in a way this first drive would take all the load off the second drive in the head to pull the filament any distance through the Bowden tube.
I am trying to develop a 100% stand alone system. Snapmaker isnāt as friendly in the controller as others. So i donāt want to effect the machine as is.
So good luck and if anyone knows of a correct cura profile for the dual extruder i would love to see it.