Is this happening to anyone else? After selecting a file to 3d print and hitting start, it says “transferring the file to touchscreen, please wait…” spins a little and nothing happens. If I try to start again or pick the file again, it crashes. I have to turn it off and back on 0 - 10 times for it to start printing. It’s able to home and I can change filament just fine.
I’m on the latest firmware. Tried re-loading the same firmware. I use Cura 4.8 and happens with any stl. Also happens with Luban generated gcode.
Tried other usb sticks, and it does the same thing. Tried with and without the enclosure connected.
Anything else to try besides another firmware?
Tested wifi connection and it loads the gcode from the local storage 4 out of 4 times after a power on.
oh - and i should warn you - dont wait too long to try this. if you need replacement parts, the chinese new years is rapidly approaching, it will take a couple months to get them if you are too late.
if you do need parts, reference this thread in your email along with extra details, your order number and address in hopes to get it all in one shot, because sometimes it takes several days to a week to get a reply.
Not an answer but this thread details two ways to send files over wifi rather than using USB. I use the context menue “send to” method for laser and CNC transfers. I use OctoPrint for printing. The Cura plugin might work for you though I have not tried it.
To do that you need to look at the handset or have something plugged in using USB. Thats one of the reasons I use OctoPrint running on a Raspberry Pi. I connect to OctoPrint from my laptop, the Raspberry Pi is connected to the Snapmaker via USB and OctoPrint shows the temperature, head position during working jobs and replies received from any GCODE command sent from the terminal page.
May you share a not working gcode, please?
Or make a video.
You could “listen” to the communication between the touchscreen and the controller if you connect your pc to the controller with usb (serial). Maybe this helps you finding the issue.
Your gcode looks good and works so far…
I have sent it over wifi and also the transfer with a thumb drive works fine with my device (latest firmware 1.10.1).
May you make a video about, what does not work or describe your problem a bit closer?