Hello, this is my first post on this forum.
Has anyone experienced a situation like me? More specifically - during 3D printing there is a sudden stop phenomenon, but not quite as if there is no electricity, because the print head will travel in X, Y, Z at a safe distance (it does not stay in the material).
The screen goes blank and does not respond. only manual power off and on again have the effect. After starting, there is a message about the lack of power and resume interrupted printing.
As new to the forum, I cannot upload videos.
All videos are posted on FB.
The UPS idea was interesting. I was added to borrow from a friend UPS. Unfortunately, the breaks in printing continued. I decided to change the printer OS to the older one - 1.8. Unexpected stops occurred while printing. I anticipate the question - the printer is still connected to the UPS. There is only one difference as before (OS 1.9) the screen went blank and nothing could be done, so now (OS 1.8) I get a message about lost connection. As you can see in the attached video, despite the possibility of reconnecting it does not do anything. Again I have to turn the power off and on to resume printing. I found information on the forum to try to disconnect all cables and reconnect them. I did so. The problem persists.
This printer is the first I have, so I count on the help of more experienced colleagues and the SNAPMAKER team.