I’ve received a 20euro coupon for the EU store so I’ve bought some materials for my A150 for the total amount of 21.96euro including shipping costs.
The parcel has been shipped but I had to pay 23.88euro to DHL Express as Duty/tax!
The EU shop should be processed and shipped from EU so no duty or tax should be added for the shipment inside EU.
The shipment starts from HK and in the EU web page there is no mention about the additional tax.
As I wrote to @Snapmaker-Edwin I’m totally disappointed and hope they refund me the payed tax and also update their EU website including all the info.
Can’t believe why a great company as Snapmaker do such a bad thinks.