Hi Askbruzz, thanks for the update.
After checking two clips, here’s my opinions:
- The first clip shows that the printer works well, seems like the start guide starts successfully and the screen status was good as so far.
- The second clip helps us to confirm somethings. First the connection was right, so we can exclude wrong connection on the controller, Another thing I found that the TFT display was not lighted up on the screen. It means the screen module was not power on.
I try to check the controller’s status with the clip but it’s a little bit difficult to confirm, sorry for that : (
The light of the controller was close to the bottom of the controller(the “metal controller box”,not the bigger power adapter one, with white lights on, keep breathing if power on and running successfully). I could only confirmed the power module 's lights, so can you check the controller was successfully power on?
If light was off, maybe it is a hardware problem, please power off and ensure the power module wire was plug in well, please be careful when you checking this and make sure your printer is power off.
The other option is connect with serial port wired via PC(mini usb port near the screen slot), you can try to connect the printer with Snapmaker Luban to confirm printer status.Not so convenience but still can help us to confirm that.
Looking forward your reply, If you have any question with it, just reply below.