How to Update Firmware
- Via Wi-Fi
- On the Touchscreen, tap Settings > Firmware Update .
- Read the changelog and download the firmware.
- After the firmware is downloaded, tap Update Now .
You need a relatively recent firmware version (1.8 or later? something like that) if you want to update your Snapmaker2 over wi-fi. If you have an older version, put the file on a thumbdrive, go to the “Files” list on the touchscreen, and select the firmware file (? I think that was it. Haven’t performed an update in several months.)
The Snapmaker2 expects USB sticks to use the FAT32 file system. USB 2.0 thumbdrives are often preformatted as FAT32. USB3 drives often come as exFAT and may need to be reformatted.
You shouldn’t need to turn off the Snapmaker to plug in the thumbdrive, but try it if it won’t perform the update via a selection from the Files list. (In general, it’s difficult to harm anything by plugging a drive in, but you can mess up the drive by pulling it out while the machine is writing to it.)
Thanks for the help.
I encountered other problems though…
About the firmware upgrade via wifi, I should have mentioned that I upgraded a few days after unboxing. And what was in the box was a V1.8 controller version…
The unboxing experience of the hardware was great. But the firmware upgrade procedure, and even the interface design (language) not so…
In order to use the Wi-Fi connection feature smoothly, you can upgrade the firmware to V1.11.4 with the USB disk. And you need to complete the user guide process of 3 tool-head before you upgrade to V1.12.0.
Firmware V1.11.4 download link
Edwin
Some cases were reported that the machine cannot connect to Wi-Fi automatically after you reboot the machine.
Our software team has developed a beta version to improve the wifi connection.
Users who want to try this version, please send me some feedback.
Download link:
Snapmaker2_V255.0.0_20210423.bin.zip
Cheers
Edwin
Struggling with firmware updates.
I was trying to do the 3D printing initial setup and the print head crashed right into the printsheet as soon as I hit auto calibrate. Loking around it seems I need to get new firmware, but the process for loading that does not appear on my touch screen. The only thing I can do is “get started” and that crashes the print head.
I tried putting the firmware on a usb stick and thought that SM would recognize that when powered up. Nope “get started” is all it wants to do.
Along these lines I I ask why isn’t firmware update the first thing a new user would do?Many programs I use on the first opening say “would you like to search for udates?”
I see the mention that the initial setups should be done with 1.11.4 before going to 12.1. Why is that?
I think 1.11.4 is when the WiFi update path got added, before that it was always usb.
You can try first setup without the toolhead mounted to the X axis, you might have to trigger the proximity sensor yourself though to trick the machine.
It seems that you do not complete the user guide with all too-heads.
Please use CNC carving module and finish the user guide. You can update the firmware when the CNC carving module is mounted.
Then update the firmware to V1.10.0 via this link.
Edwin
Updated the firmware to latest with USB and did the CNC setup. That worked.
One of the biggest missing parts was the left swipe at initial startup. There should be a note on that screen to swipe left for more options.
I am curious as to why you are suggesting 1.10 when 12 is the latest. Thank you,.
Hi Edwin. I received my machine at the beginning of 2021 but I have not updated the firmware since then. I saw you needed 1.9.0 to use the WiFi upgrade but ALSO saw your post that you should upgrade to v1.11.4 before upgrading to V1.12.0.
So… I first upgraded to V1.9.0 (Using USB)
I then upgraded to V1.11.4 (again used USB because your post said to)
BUT you also said you should complete the user guide process of 3 tool-head before upgrading to V1.12.0 (and I assume above).
My problem is, I don’t know what this means. I saw a post where someone ruined their laser module during an upgrade and I don’t want this to happen to me.
Looking at my user manual, I can’t find anything about 3 tool-head . Can you explain? I am still a “rookie” @3D printing and haven’t even set up the laser or CNC modules yet. Finding out how to do this is what led me to all this confusing information.
I’m remaining at V1.11.4 until I hear from you but I really want to use my laser engraver soon. I am afraid to do so because I might do something wrong which will ruin the tool head! HELP!!
Thanks in advance for your help!
Barb
PS Once I do the 3 tool-head guide process (whatever that means) should I always update?? That is: Can I then assume that the latest version of the firmware is always the most stable? Or should I always hold off before updating?
Edwin has left Snapmaker quite some time ago, so you won’t get a reply from him anymore.
However, what is meant:
Obviously power off when changing the toolhead.
If I’m correct, in later firmwares, the touchscreen will tell you to do so, so I don’t think it’s obligatory to take the intermediate steps (but it won’t hurt either)
There is no need to upgrade to the interim versions, and it’s better if you don’t. If you have made any configuration changes, do an M503 first and save the output. Then install the latest firmware, and perform a full factory reset of both the TouchPad and the Controller. Since you are upgrading from one of the original software releases, you need to do this anyway. There are other posts that describe how to perform a factory reset.
It’s important to “dummy down” instructions for people like me so I don’t waste too much of your time!! 
This is where I’m at…
I have already upgraded the machine to V1.11.4 using a USB. I HAVE NOT USED THE MACHINE SINCE.
Should I do the factory reset now? Or upgrade further (e.g. V1.14.?) BEFORE doing the reset?
Speaking of factory reset… don’t know how to do that either and cannot find SIMPLE information about it.
Do I do the M503 (whatever that is- PLEASE CLARIFY!) before or after the above?
…
Should I do all this at V1.11.4 or upgrade to V1.14.1 first?
And upgrading toolheads one by one… Hate to admit it but this whole thing started with me wanting to FINALLY use my laser engraver after owning the machine for a little over a year. I’ve done 3D since I owned an Amiga in the 80s (know what that is - still own my A4000 with Video Toaster). I know enough to create objects/projects but am TOTALLY CLUELESS when it comes to machinery!
So… what does “upgrade each toolhead” really mean? Is there additional software/firmware to be added as you go along??
Thanks for your help.
Barb (aka hopeless with hardware)
PS changing toolheads with power off is obvious, even to me. Do people really make that mistake??
Yes. Particularly because there’s a lot of electronics now designed for hot-plugging.
Also because with the right gcode commands the snapmaker supports changing toolheads while on
Hi
I have a questions about updating the firmware on my Snapmaker 2.0.
Since I bought my Snapmaker. I only used it for 3D-printing and never used the other tool-heads. As I have it in my bedroom and there is the only place I can have it in my apartment. The ventilation is not so good there either. That’s the reason I have not used the other tool heads and not updating the firmware either. A year ago I bought a upgrade kit for my printer, but never installed it. But now I have a bigger project and want to install the upgrade to get it to print faster.
My printer have V1.8.0.0 installed, so I installed the other tool-heads and did the calibration. It smell some burning there with the laser (I have the enclosure too). After that I updating the firmware to V1.11.4 with USB and did an update / calibration on each tool-heads again. Some more burning smell with the laser there.
My questions are:
Can I update to the latest firmware V1.14.3 thru the WiFi now or do I need to install V1.12.0 with USB first?
On every firmware update, do I need to install it on the each tool-head and do re-calibration every time?.
Thank you
Sincerely
Thomas
Hi tdanielsson, you can contact our Support at support@snapmaker.com.
