I got my Snapmaker yesterday and instantly assembled it.
At first, I wanted to test the 3d printing, so installed the components as the bed and the printing head. As it was the first setup, I needed to go through the autoleveling process. So the bed moved to the corresponding point, as well as the printhead. This worked for point 1,2 and 3. Now the problem: The bed didnt move back to the front, for point 4 and 5. It measured the same point as 3. For point 6 it measured point 2 same for point 7 measuring point 1. After point 7 the bed moved back even further to measure point 8 and hit the end of the linear module. I tried the autoleveling 2-3 times, always with the same result.
Then I tried the laser, to see, if the same problem consists. The lines for the focus length weren’t lasered in one line, as the plate on the Y-axis only moved to the back.
My last try was, using the CNC module to get in the menu. I updated the software, but it was already up to date. Also tried moving it with the manual controlling, but still, only 5 axes moved.
To see, if it was a faulty cable, I exchanged the cables between the two converters. Still the same problem at the same axis.
Lastly, I exchanged the two converters and tried moving it then. But it was still a problem with the y-axis. While exchanging, is checked the cables and sockets for dirt, but as far as I saw, there was none.
Do you have any suggestions, what to do next?