Hello All. New Snapmaker original arrived today. It was easy enough to assemble and I did this carefully over an hour’s duration. Everything fitted together well and all of the expected movements were possible via jog on the controller.
Bed levelling was a simple process and very easy to follow and understand. I tried to print a small file and the SM1 appeared to be unable to see the computer was connected via the USB lead that came with the printer. I tried to print from a file and the supplied USB stick. The
remote hand controller appeared to know that a file had been placed in the USB port (it said files) but pressing on the file button did nothing. Could the controller be defective in some way?
Another issue with the printing was putting the filament into the head. The button on the front of the head had no movement when pressed. More by luck than judgement, I managed to locate the filament and a little of it appeared at the end of the nozzle. Without being able to depress the button physically, it was difficult to remove the PLA filament but eventually a very strong tug did it.
I thought that I would try to use the laser cutting/engraving head and tried to follow steps on you tube that show a different software… I had no dropdown to select the serial port and given that I tried to download and install the driver for it twice, without success, the lack of a serial port dropdown in Luban does not surprise me. I am using Luban 3.5 in Mac Os 10.14.6 Mojave on a MacBook Pro mid 2014. It has a quad core 2.5GHz i7 with 16 GB DDR3 RAM with Nvidia GeForce GT750 with 2GB of RAM.
Using sudo su, I was able to use terminal to ls dev/tty/*. No serial ports displayed as present. Apple system report did not display “Vendor-Specific Device” after Bluetooth USB Host. I had tried installing your drivers twice with the same result. I could turn on the laser beam from the hand controller but nothing else. Files will not transfer via the USB stick. The hand controller does not do anything when the files button is pressed.
edit: Just opened my SNapmaker enclosure to assemble it and noticed that on the parts list there are two M4 Plastic Spacers that fit behind the door interlock switch. These were not present in the box when I opened it. How do I arrange for the missing parts to be sent to me?
I must be doing something wrong but I have no place to start because the Luban software does not look like the software in the instructional video presentations. Any help with these issues would be highly valued. Thank you all.