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[Simon_Zhi]

How to Submit a Ticket for U1 Customer Service or Technical Support ？

Hi everyone! If you need help with your Snapmaker products or have questions before or after your purchase, we’ve made it easy to submit a ticket depending on your needs. Submitting a ticket is the recommended way to have your question or issue addressed properly and to receive detailed guidance. Pre-Sales / Order Questions For pre-sales or order issues, feedback, or other non-technical matters about all Snapmaker machines: https://snapmaker.formcrafts.com/general-inquiry Technical Suppor…

You can submit a ticket at the same time in case the technical staff or fellow users in the forum don’t respond promptly. Maybe contacting support directly will solve your problem faster.