NO CAMERA - Windows Snapmaker Orca or Android App

U1 Toolchanger U1 Troubleshooting guides
1

So, new problem with U1, that includes both the Windows Snapmaker Orcaslicer (2.1.2) and the latest Android Snapmaker App.

NO CAMERA VIEW.

Now, during any print, when I select Camera on the Windows Orcaslicer, it briefly displays a URL of a weird IPv6 link ending with monitor.jpg. This quickly disappers…no camera view, no other error.

Same EXACT thing happens from Android App.

I am currently back in Cloud mode after running in LAN mode for over a week due to instability with Cloud.

Should I go back to LAN mode, or is this a different issue?

Snapmaker_Orcaslicer_No_Camera_View
Snapmaker_Orcaslicer_No_Camera_View2473×2025 177 KB

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2

You can submit a ticket at the same time in case the technical staff or fellow users in the forum don’t respond promptly.

3

I checked with the tech team, and they replied:

The IPv6 issue has been scheduled and a prerelease version is expected to be released by the end of the month.

There’s a temporary workaround on the wiki you can try：

Snapmaker Orca camera fails to open | Snapmaker Wiki

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4

Thanks for the info, I installed version 2.1.2 beta and now have a camera image! Great!