After I attempted to update the firmware, the controller now boots into a blank screen with no icons and I am unable to select files, control the enclosure, or anything else. I am able to connect via wifi still or through the serial port; however, Luban thinks my A350 is actually an A150 and when sending it home causes horrible grinding noise, so would rather not try that again. I was able to send the M502, and M500 codes via console, with no effect. This is what the controller screen looks like after it goes through its boot sequence. I did email support, but I have still not received a response from my email (separate issue) from weeks ago. The support request is 132587 for anyone that has access to such things. [controller]

Already several posts here in the forum about it - please use the search function. It is a known issue with the 1.15 firmware - Snapmaker botched this version. And you need to be patient, as this week the Snapmaker crew is off for chinese new year.

[image] Issues with firmware V1.15.11 and temporary solutions Snapmaker 2.0 (3-in-1) We saw the issues that you reported about the latest firmware V1.15.11. We are sorry about this unhappy experience. Today, we stopped the update push for V1.15.11. The software team will be back to the office on Jan. 31. We will try to fix the bugs as soon as possible. Currently, you can keep using the firmware V1.14.3. If you need to revert to V1.14.3, you can: Reboot the printer. Go to Settings - Firmware Update on the screen. Then you can update the firmware to V1.14.3. If you have received…

Yea how come ypou going to revert the firmare if the screen is in blank, do you not be clear is not way to command on the screen to perform it. Lol

Firmware Failed To Update

Snapmaker 2.0 (3-in-1)

Jade January 30, 2023, 8:14am 3

Topic		Replies	Views
Firmware update go wrong Snapmaker 2.0 (3-in-1)	9	2272	November 24, 2023
Touchscreen not showing anything Snapmaker 2.0 (3-in-1)	11	1028	February 1, 2023
Issues with firmware V1.15.11 and temporary solutions Snapmaker 2.0 (3-in-1)	16	2326	March 20, 2023
Machine not starting up after Firmware update Snapmaker 2.0 (3-in-1)	1	768	October 6, 2021
Firmware update reliability, stuck on "updating", black screens Snapmaker 2.0 (3-in-1) Firmware	7	326	December 3, 2025

Firmware Failed To Update

Related topics