Filament button stuck


Greetings hopefully someone might have a solution to this, I cant get the filament to load and the button you press on the from seems stuck down and won’t pop out. I do not know if this has something to do with the filament not loading. I would appreciate any help


quickest way to see what’s going on is to open the right side panel of the printer module. You’ll see a fan. Take out the 4 screws of the fan. Once you’ve done that you can see the stepper motor gear that’s feeding the filament and the bearing that’s attached to the button. See what’s happening with the filament if your button is stuck. Good luck.