Steps to error:
- Updated to firmware V1.1.0.
- Restarted Klipper but did not manually restart the machine (turn off/on)
- Ran new print.
- Screen is now blank and does not come on with tapping the screen.
Expected Actions:
If screen goes blank (turns off) during printing, a single tap will turn the screen back on.
Problems associated with this issue:
- Cannot pause or stop a print job from the touch screen.
- Cannot monitor progress or errors from the touch screen.
- Cannot perform any function from the touch screen.
Current workaround:
- [LAN] Point a web browser to the IP address to view the Fluidd interface and perform functions from there.
- [Cloud] Perform functions through Snapmaker Orca “Device” tab or use the Apple/Android app.
To get Snapmaker engineering attention, did you submit this to them directly?
https://snapmaker.formcrafts.com/u1-troubleshooting-request
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After a firmware update, I would generally restart the printer completely—i.e., turn it off and then back on again. I even do this with my Linux servers, even though they don’t “officially” require it.
Software developers are only human, and sometimes old parameters may still be stored in RAM at positions that persist after a restart, potentially causing “problems” afterward…
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Yup. I was hoping they’d put a restart command at the end of the firmware update process. Now just need to inform people to please restart their printer after every firmware update.
The screen works as designed after a reboot from updating the firmware.
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I have installed a TAPO P110 Wi-Fi socket for each printer (not only for mine) – my Bambu, QIDI, and Creality printers are all connected to it, and even my “light sabers” (= laser plotters) are equipped with it. In addition to the mandatory restart after updates, I can also remotely stop the devices in case of errors (each printer also has its own TAPO camera) – and you also find out how much power these devices consume…