Why Luban get connected with google-analytics?

[Bullone]

Hy guys,
I saw Luban v3.6.1 establish a connection to:

• www.snapmaker.com --> api.snapmaker.com
• www.google-analytics.com

Can you please explain us?
Why google-analytics? What kind of information are exchanged and how to disable it?

[Bullone]

Please Snapmaker Team reply to this question!

[Melanchrom]

I think it might be a similar reason like this:

Who is my Snapmaker 2.0 "Talking" To?

I recently enabled some web history monitoring on my network and included my Snapmaker. I was a bit surprised to see it actually communicated outside of my network (but not entirely surprised) although I do not remember mention of this in the guide or anywhere. So this begs the questions: Who does the Snapmaker contact? Why is it contacting them? What information is it sharing/sending/receiving? Can I disable this communication? Rules are getting more strict about data sharing, so I wanted to…

[Tone]

Same thread as above:

Who is my Snapmaker 2.0 "Talking" To?

We set up basic Google Analysis usage on Touchscreen. It logs the page you are in and your IP address, which help us to know like: 1) How many users are using Snapmaker recently? Are they matched with the number of machines that we shipped? 2) Which pages are more frequently being used? Are people more attached to 3D printing than the than two? All data are anonymous, as the TS doesn’t require any login authentication.

[Beelzebub]

Block any connection with Little Snitch. Excellent firewall application. Notifies you about any connection being made.

[Bullone]

Yes but that’s not the point.
Luban SW shoud inform and ask to the user the permission to exchange these kind of information.
This could be a privacy violation, isn’t it?

[TheThatch]

@Tone, Although you consider the information “anonymous”, the IP address is considered under European law (the General Data Protection Regulation, or GDPR) to be personal data. Any collection of personal data from European citizens requires explicit consent of those individuals. If I disable sharing usage information, Snapmaker needs to disable all sending of IP addresses in the device firmware. The Luban software needs a control to allow users to disable sharing data as well.

[Jimw338]

How would you prevent the sharing of the IP address? Are there anonymizing-as-service (‘AaaS’? Pun… maybe intended) companies out there that exist solely to be able to strip off IP addresses? And then prove that to the satisfaction of EU regulators? (The internet equivalent of “double blinding”?)

[bakkerl]

How… By not sending any data unless there is consent to may do so.
If there is no consent no need to contact any (external) service at all, which will result in not collecting personal data (IP address).