Stagnant Tracking Number

I received a tracking number for my KickStarter SnapMaker device on 2/9/18. It is now 2/20/18 and there has been no progress on the shipment of any kind.

It still just indicates;

A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status–including the scheduled delivery date–will be updated.

I’m just curious if anyone else has experienced this and if there is anything I need to do. Thanks in advance for any replies.

Same thing happened to me. I heard back from Snapmaker that the tracking number would update when the package arrived in country. It did. It took quite a while, too.

Thanks for the reply. Good news is, the tracking finally updated and it looks like I’m supposed to finally receive it today. Fingers crossed.

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