xchrisd
December 30, 2025, 6:39pm
2
Hey, welcome to the community.
If your rotary module is still under warranty I would suggest to ask support:
https://support.snapmaker.com/hc/en-us/requests/new
Here is a thread which could be of interest for you, there where a few posts about skipped steps because of belt tension or too fast movement speed of the rotary (b axis).
I have a solution to the groove problem! Alice from tech support looked at my logs and determined that “the B-axis value is too large”. Don’t ask me what that means precisely, but she recommended that I use the Luban slicer (I had previously used Fusion 360) and re-run the project. And that that did the trick!
[20240124_232024]
I also discovered that there is an updated luban-fusion 360 configuration file available on snapmaker’s support site than what I had used:
Perhaps that fixes the…