I’ve had a few prints fail, which started off being intermittent. I’m prompted “The machine is not responding would you like to reconnect?” To which, I select reconnect which seems to do something, but the print cannot be resumed and the only fix is to power cycle. I’ve been having a tough time chasing down the problem. I tried the usb-c connector problem by pulling it forward but I haven’t been able to get the problem to recreate itself in any way other than it seems like the controller housing on the gantry uprights could be my best guess.
If I try to plug something in it makes me think that is the culprit, but on that note… here’s a link to the logs directly Log1.pdf - Google Drive. I cannot upload a file as a new member so that’s the best I’ve got.
Other items to note: The cable plug in the top of the print head seems a little loose. The heated bed cable is worn but not completely destroyed as others have posted.
I just want to get a confirmation or some more information that I can continue with. I’ve reached out to snapmaker but have yet to hear back. Thanks!
-Justin