We’ve just rolled out a small update for Luban. If you’ve encountered issues with generating toolpaths for laser/CNC on the Windows platform, this update might be just what you need.
What’s fixed:
Fix the issue where laser/cnc might fail to generate toolpath on the Windows platform.
Since we don’t have a full release planned in the short term, this update hasn’t been pushed out to all users. Please download it manually if you need it.
I recommend contacting the Snapmaker support team promptly by submitting a ticket at https://snapmaker.formcrafts.com/support-ticket. They respond within two business days. Please include as much information and as many photos as possible in your submission to expedite the process. It would be great if you can share your troubleshooting results after communicating with the support.
You can also send an email to the support team at support@snapmaker.com
Please include as much information and as many photos as possible in your email.
Same Issue here and I’m on Mac OS
I just updated Luban after not using it in a log while and now I can’t generate any toolpaths or g-code at all and I need to get something cut by tomorrow … Its disheartening how often these updates roll out and brick the entire workflow
Edit: Seems to only affect SVG files on Mac I exported my design again as a black and white png and let Luban convert that into SVG again and that seems to work, the svg file I used before seems to completely crash the gcode generation, although Luban just says: 100% - Done but then doesn’t show any toolpaths
What’s fixed: