Luban rotating object 90 degrees in workspace

Snapmaker Luban
1

I just upgraded my SnapMaker Luban from 3.5.0 to 3.7.0 (both Windows x64 versions) and it’s now doing a very strange thing:

  1. I load an STL file into the G-Code Generator. Everything looks good.
  2. I “Generate G-code”. Everything still looks good. Skirt is around the base as it should be.
  3. I “Load G-code to Workspace”.
  4. Here’s the weird part: In the workspace my object (and skirt) is rotated 90 degrees along the X-Axis. The little icon next to the filename is also rotated and if I send the file to my printer it shows as rotated on the touch screen as well and it will print rotated. If I go back to the G-Code page everything still looks fine there.

This is totally new behavior and was not happening with version 3.5.0 of Luban. I even un-installed, 3.7.0, re-booted, and re-installed 3.7.0 and the problem persists. Running Windows 7 64-bit.

2

Here are some screen shots that exemplify the issue I am having: STL file, G-Code, Workbench, and screenshot of the touchscreen. The red circles in the workspace screenshot show how the object has been rotated 90 degrees on the X-Axis.

Luban1
Luban11280×720 103 KB
Luban2
Luban21280×720 117 KB
Luban3
Luban31280×720 141 KB
Luban4
Luban42340×4160 227 KB

3

Have you tried printing the file? If so did it print as expected regardless of the preview?

If yes then I would simply email support to notify them of the bug!

1 Like
4

I found something that would be safe to print on it’s side and it did print normally, so the issue is with the Luban workspace and thumbnail images it generates.

1 Like
5

It’s just showing the top down view in the workspace isn’t it? You can change the view with a left mouse click and hold then drag.

6

Correct, but the point is Luban 3.5 showed it in correct orientation, both in workspace and the thumbnail. The 90 degree rotation with 3.7 is disorientating and misleading.