Laser just cut a short line during camera paper test

Snapmaker 2.0 (3-in-1) Snapmaker2.0 Troubleshooting guides
1

Before it also stopped on a 409 error during a job yesterday.

I cant click continue on the touchscreen when it says put laser googles on.

And, as said, laser just cut a short line during camera paper test.

Please if anyone know what this might be, post you knowledge.

2

I can add that when trying a job from luban it seems to go and start but then just raises itself up and doesnt do anything. Even though the job is still running.

3

Check your enclosure door state and it’s magnets:

https://wiki.snapmaker.com/en/Snapmaker_2/troubleshooting/door_detection_error

4

Is it a 20W or 40W laser?

5

The 20 and 40w don’t have cameras.

6

I had that issue (Artisan, 10W laser module) when I tried to have a really tight laser pattern with tiny shapes that were apparently interpretated wrong. Luban created a gcode that didnt have any commands to turn on the laser or move the machine. So it kinda ran trough the file within a second and then didn’t show a completed job. Perhaps it would be helpful to share what you were trying to cut or an example file and settings where this occured to you.

I also figured out that sometimes Luban halts after the auto-thickness detection without any errors but without proceeding, for those situations a manual thickness entry made the job go for me.

7

https://snapmaker.formcrafts.com/support-ticket

You can submit a ticket at the same time in case the technical staff or fellow users in the forum don’t respond promptly.

8

Sounds like it’s the built-in calibration sequence.

10

I was replying to this post :wink:

11

Thanks everyone for your help. It turned out to be a machine malfunction issue and Snapmaker have sent me a replacement 10W laser.

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