Initial 3D Print Auto Leveling Calibration Fails

I have just set up my new A350T. I am going through the Initial Setup for 3D printing in the Quick Start Guide. I am attempting to bed calibration step (3.2.1). It passes the 4th point and when it gets to the 5th point the nozzle presses on the heated bed/print sheet (leaving an indent in the print sheet) and fails. The print head moves to slightly off center of the print sheet, stops, and I am prompted to manually calibrate. However, I am unable to perform a manual calibration at this point nor can I save. This is my very first attempt using the machine after setup. I have placed a ZenDesk ticket, but thought I would post here in case someone else encountered this issue during their first setup.