Follow up on my order

I have received this information on December 5th, but the information is almost 2 months old. do you have any updates on when UPS will be tasked with delivery? The destination country is Canada, thanks for your response.

Order Status

Order ID - SM2020413920

Email - bxxxxxxxx@shaw.ca

Status - Order shipped

Shipping date - 2020-10-20T00:00:00.000Z

Shipping method - UPS

Tracking number - 1Z74W6F32037215240

Tracking URL

https://www.ups.com/cn/en/Home.page

Hello there,

If you got some tracking information in the email, it likely means it was actually shipped, but it doesnt update very well as its coming from china

I would guess 2-3 weeks before delivery.

However, if you would like to confirm, you should e-mail snapmaker. They don’t respond to forum posts very often.

the contact i know is support@snapmaker.com which i would presume can assist you or forward you to the correct person anyhow

You’re getting close! Are you excited? You’re going to have so much fun…

When I checked my order status on the page here: https://snapmaker.com/orderStatus

I got this information:

It showed up on my doorstep Christmas eve! all good now

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