I just ran a print and it was flawless, but now when I try to start a new print, the UI Is responsive, but it stays at 0% and doesn’t start heating or printing
When I stop the print, it gets stuck on this screen:
And I can’t get out of it unless I hard reset the device
Please say you have switched it off and on again…
Several times, this happens every time I start a print
I had the same issue quite awhile back. Unplugging the machine seemed to solve it.
Maybe your gcode is corrupted. What slicer do you use?
Did you try different gcodes, maybe from a different slicer?
Prusaslicer
Have you reach out to Support? Feel free to submit a ticket here: https://snapmaker.formcrafts.com/support-ticket
If it’s any time you start a gcode, maybe share your gcode file and your start gcode?
Vice versa, if you generate a simple model gcode in Luban you should be able to print without starting problems.
It’s not gcode related, it does it even if I use the presliced shark
In this case contacting support is the way to go…
already did
