When building my SM Artisan today, I noticed that the X axis slider didn’t smoothly move by hand like the other axis’s. It makes a grinding noise when moving and it’s difficult to move.
After assembly, I turned on the machine to initialize the 3D print head. It went through the homing sequences, the Z started first…smooth and OK. Then the X and the Y at the same time. The Y axis was smooth and OK. However, the X axis continued to grind and did not make it to the far left of the machine to complete the homing. I’m getting the following error: Error Code 2050-5.
I turned off the SM Artisan, and the X axis is even harder to move by hand now.
Is there some way to resolve the issue, or do I need a replacement X axis?
SOLVED: The SM team had me remove the X-axis mounting screws and replace them with M5x12 screws.
Success! Swapping out the M5x16 screws to M5x12 screws did the trick. All working great now. For awareness, the two right outer X-axis screws (furthest right when facing the door) were the ones that were jamming my X-axis slider.
@Jade Snapmaker should publish an errata or changelog for Artisan’s Quick Start Guide.
In newest version 1.1.0 page 36-37 (Machine Assembly, Attach X-Axis ; [PDF page 41]) one screw is now M5x12. In my printed version 1.0.1, all screws are M5x16.
Hi, thanks for the feedback. We will create a Changelog section on our Wiki site for recording the changes in history of our Artisan guides starting from next version.
As you pointed out, the screw type changes from M5x16 to M5x12. The main reason is that we have received some feedback that there could be abnormal sound due to the screws interfere with the motor inside the linear module. After making this change, it would avoid this problem in all kinds of assembly with various users.
