as ths title says my z off set calibration routne is failing to adhere the heated bed even with help using ‘Dimafix’ I should mention Im using black pla and breakaway filament, perhaps thats the issue as i’ve no other colour pla.
Its an entirely new setup and I’ve followed all the quick start guide so far but this probem persits.
any help welcome
Share a picture of your first layer.
Did you ever swipe on your touchscreen and set the live z offset to probably lower value?
Be sure to clean your bed regularly with isopropyl alcohol or hot water and dishwasher soap.
https://snapmaker.formcrafts.com/support-ticket
You can submit a ticket at the same time in case the technical staff or fellow users in the forum don’t respond promptly.