Hi @Nobody , which version of the Snapmaker Luban software and firmware you are using? The latest Luban is v3.15.1 and latest firmware is v1.13.1.
For Luban software: https://luban.xyz/
For firmware: Snapmaker 2.0 Firmware Updates and Downloads
You may have a check on the log if the problem happens again.
On the Luban software, click on View > Toogle Developer Tools, then select the Console tab on the right pane. You may take a screenshot of the error log and post it here.