CNC resume after power loss

1

I had an issue with the resume job when power loss occured. I have an up to date snapmaker 2.0 with the 50w CNC module. As shown in the photo, when it resumed it used the current cut depth as the z zero and proceeded to cut about 2ish mm down from the intended pass.

20241209_141741
20241209_1417411920×1080 149 KB

2

Please open a ticket so they can get it fixed:
https://snapmaker.formcrafts.com/support-ticket

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3

I can’t, I don’t have an order id as I got my snapmaker 2nd hand.

4

Then send your issues to: support@snapmaker.com. They’ve been very responsive via email.

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5

Is this a mandatory field? I always write “Kickstarter” there, as the Kickstarter delivery had no formal order numbers :slight_smile:

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