I’ve been using my new 200W CNC on the snapmaker 2.0 for a few weeks, but it has recently stopped working. When I execute an operation it loads the gcode and begins to carve but pauses itself (not at my command) within the first minute or so. See the first attached image. When I press the “resume” button on the touch screen it gives an error message: “Unable to resume job. Please check your machine settings and try again.” See the second attached image.
What can I do to fix this or even start to troubleshoot?
I think it is triggering the “tool blocked” case incorrectly. I experimented by raising the z offset a bit so it wouldn’t engage the stock. This ran fine until it came to a point where the tool brushed against the stock (but wasn’t removing any material). The moment the tool touched the machine paused.
I’m at work but I should be able to export logs when I get home this evening. That is something I do on the touch screen? Are the logs saved to the USB stick?
Following up here in case anyone else sees this issue:
I contacted snapmaker support and after a few rounds of debugging (sending them logs etc) they concluded that there was a fault in the control board and sent me a new one. I was able to do the swap myself and it did solve my problem.
Get detailed information of the toolhead. For different toolheads, the information format may vary. Only key fields are explained here, and see the following example for details.
* `Tool Head: 3DP`: Toolhead type - 3DP.
* `z_compensation: 0: 0.585, 1: 0.397`: Z probe compensation.
Laser
Tool Head: 20W LASER
Current Status: OFF
Current Power: 0.00
Focus Height: 65
ok
Copy
* `Tool Head: 20W LASER`: Toolhead type - 20W Laser.
* `Current Status: OFF`: Current status of the laser.
* `Current Power: 0.00`: Current power of the laser.