I’ve been having successful prints off the Artisan we have received in the last 2 weeks.
Today I have done a print for a whole-bed print as seen here in this Imgur Album (6 pics):
The gcode file out of Cura is correct (where I’m using the official Snapmaker Artisan Cura plugin), I have all objects with skirt as seen in the Cura photo.
The file was sent to the printer and then I clicked print.
The skirt has been pushed inward from the righthand side towards the middle and any prints outside of this line are essentially squished into 1 line on the border of the skirt. I believe this is a firmware issue as it’s coming directly from the printer and not through Luban or any other software that sends gcode in realtime.
Not sure if you can ask it to print with right nozzle. It seems like a bug in firmware - when full print is printed with left nozzle, the work area is less then full print but firmware doesn’t recognize it. https://snapmaker.formcrafts.com/support-ticket
My understanding you should be able to print 400x400 with right nozzle. I wouldn’t feel cheated tho, frustrated for sure because this is one of those things that should have been tested. But whoever wrote the test procedure was limited in one way or another. There are more g-code commands that don’t apply to dual extruder the way it should, only affecting left nozzle, not right. Hence the support tickets, the more tickets the faster it fixed. If the x axis has space to on the right to move and position the left nozzle over 400 - then it’s just firmware issue.
That’s good to know.
I’m away from work where the printer is so assumed the right nozzle would have the same restriction, but with the left side instead.
Guess we’ll favour the right nozzle for prints over the left one.
Appreciate the help! I’ll flick a ticket on Tuesday when I can get IDs of our machine.
