Able to purchase my second 3D printhead?

Dear Snapmaker (and Users),

The last few months I’ve been busy with my Snappmer quiet a lot… just fooling around with the laser engraver and then finally did some 3D printing again… I got curious about metall based filaments and bought a sample of bronze filament. As far as I knw, the original nozzles are too weak to print harder filaments like metal and wood, so I changed the nozzle to a harder metal nozzle with 0.5 mm gap.

But somehow the Snapmaker doesn’t like harder filaments? The bronze filament chipped a bit inside the toolhead I guess, meanwhile I was printing my second print it suddenly stopped with printing… no movement at all. I couldn’t move any axes inside snapmaker js en also on the little screen no reactions on any input I did. The 3d printing toolhead was pretty warm, nog that hot, just warm so I thought it was probably a software issue… but the other toolheads + software work flawlessly. I tried to look inside the 3d printer toolhead, and now I’m stuck with a 3D printer toolhead that’s disassembled and I can’t print anymore :sweat_smile: + :pensive:

Can I buy a second 3D printing toolhead for my Snapmaker ? I guess it will be around for 80/90 dollar-ish and I would like to pay for that (warranty is far over the 12 month limit + I broke it down)

Best regards,

Meike

Get in contact with the support
Support@snapmaker.com

The parts will be available later on our online store. For now you have to contact our support for your request of additional parts at support@snapmaker.com.

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