A350 laser engraving

I have recently bought a snapmaker however when I try to laser engraver a greyscale photo the laser burns it as a solid black image.
Can anyone help

Could be the laser is operating at too high a power/moving too slowly/generally burning harder than it should. It’s also possible that you need to adjust the brightness and contrast of your photo.

What are you trying to burn the picture on? Wood?

Can you post your picture here so we can have a look at it? And, if possible, a picture of one of your failed burns?

It’s a greyscale photo

Okay thanks for repeating that, can you address the other five points @ElloryJaye mentioned?

Change your settings or use a different photo.

-S

Hope this helps: