A mass of filaments formed around the nozzle lol

Hi!

I’m a Japanese snapmaker user.
It’s been a week since I started using SnapMaker2.0.

I tried to make a little box today, but about 5 hours after I started printing, the snap maker was stopped with a mass of filament as shown in the picture around the nozzle.
Very sad. …
Please help someone to find out how to fix it.

@fdomain,
hello, I hope you are doing well, I wounder what part of Japan you are from? (I lived in Omihachiman, Shiga for a year and miss it there.) It looks to me like the hot end was not properly seated inside of the tool head. if you have not already, i would remove the mass of plastic from the print head. replace your hot end (a spare should have came with your printer), but do not throw the old one away as you might be able to clear it out and use it again. make sure that you place the new hot end all the way up into the tool head before tightening the set screw. after that try another print (something shorter, maybe 2 hours?) then check for oozing or build up.

let me know how it goes,
-Atom

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Did you watch and see that it had a good base started with good adhesion?
If the print doesn’t get started properly then it can gather up around the print head.

What type of filament is this?
I’ve had this happen with PETG especially because it’s so stringy.

-S

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@Atom,
Hi! I’m happy to have your reply.
I live near Nagoya station, pretty close from Omihachiman, so I’m pretty familiar with.
It’s so sticky that I can’t easily remove the mass of plastic. I will try to use soldering iron to remove it.
If that’s possible, I will try to replace hot end.

Thank you!
fdomain

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@sdj544

Thank you for replying!
I always look carefully at the beginning of printing, but this time, I didn’t have enough time, so I left it alone after the start.
I strongly regret…

I used blue PLA filament, 1.75mm, made by sunlu.
Anyway, it’s so sticky that I can’t remove it.

Thank you!
fdomain

Preheat the nozzle, pull the filament out an try to remove the blob with a Needle-nose pliers. There is a other thread at the forum about filament blob.
Hope this helps!

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It’ll work 99 times out of 100 but as soon as you don’t watch it, that’s when something bad will happen. It’s like it knows and feels neglected.

As Chris said heat up nozzle and give it a some time to warm up. If you have a heat gun that can sometimes help. Just be careful to heat filament and not fry innards of toolhead. Search for other’s tips.

-S

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Following, please let us know if your problem is resolved.

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Following, please let us know if your problem is resolved.

Just curious if you were able to resolve this. The only other post I can find on fixing this is exclusive to the Snapmaker Original, which has a different component layout and thus not applicable to the Snapmaker 2 3D Print module.