Touchscreen not responding

The control panel of my Snapmaker starts up correctly but no longer responds to my touch, making it impossible to operate. What can I do to fix this?

There is a replacement touchscreen available in the shop.

Maybe you could check the connections of the screen, solder points and so on.

Maybe support could point you further:
https://snapmaker.formcrafts.com/support-ticket

recently we’ve seen issues with the screen cable connection into the hub…causing a mixture of symptoms like this. in those cases trimming a 1mm section of the plastic around the connector fixed it.

if it has always worked try reseating this connector first

I thought the screen works but the touch input not…

Anyway, this is the suggested tip:

@Menline Let us know your progress, please.