The toolhead didn’t pause after the end of filament went through the extruder, it just continued printing air. I have air print detection set to medium. Am I missing some settings?
Look into the settings on the touchscreen, it has to be activated there.
It is activated. Defective?
May open a ticket?
https://snapmaker.formcrafts.com/u1-troubleshooting-request
With firmware version V1.4.0, the filament run-out sensor is not activated, and the tool prints in empty. When switching to version V1.3.0, printing stops when the filament runs out and a notification of the issue is displayed.
Thanks for letting us know. Did you even told it support?
Hi, I’m actually looking for where to report it. If you could help me with that, it would be great for the community. What’s surprising me is that I couldn’t find any information about this issue, except here.
Thank you for coming back, here you go: