Stuck in an Update Loop

[Jade]

Issues with firmware V1.15.11 and temporary solutions

We saw the issues that you reported about the latest firmware V1.15.11. We are sorry about this unhappy experience. Today, we stopped the update push for V1.15.11. The software team will be back to the office on Jan. 31. We will try to fix the bugs as soon as possible. Currently, you can keep using the firmware V1.14.3. If you need to revert to V1.14.3, you can: Reboot the printer. Go to Settings - Firmware Update on the screen. Then you can update the firmware to V1.14.3. If you have received…