Snapmaker Artisan left nozzle doesn't lift up

Artisan (3-in-1) Artisan Troubleshooting guides
1

Hi guys,

I am printing several things on the Artisan with a single filament, but the nozzle seems to rub against the infill when it moves. I did the Z calibration again and during the calibration I notice that the left nozzle does not lift while the right one does. is this normal? If yes any idea why is the nozzle rubing against the infill.

In this troubleshooting " https://wiki.snapmaker.com/en/snapmaker_artisan/troubleshooting/nozzle_scraps_bed_during_printing" they only speak about the right nozzle" that’s why I was wondering if the left nozzle should lift up.

Thanks for helping

2

Yes, only the right hot-end raises and lowers independently. The left hot-end only raises and lowers when the whole module raises and lowers.

3

Thanks for the quick reply.

I also notice that the first layer is a bit larger than the rest. So probably the Z calibration is not good. I’ll try doing the Z calibration manually and see if that solves the problems.

4

You can set a Z offset on the touchscreen. I routinely have to apply a +0.1mm offset on both nozzles after calibration.

5

With Luban you can play with the parameter “Initial layer height”.

7

Thanks for all the reply.

As there are contradictory answers, I wrote to the support. I’ll post the answer on this topic. but now they are on holiday for the “Dragon Boat Festival”. Sounds like fun :slight_smile:

8

“Nancy” is just an AI reply.

9

@ Boxkite ok thanks for the tipps.

Snapmaker answer and the left nozzle shouldn’t move. And as TheBum said, the best it’s to apply an offset to the nozzle after the calibration.

10

I’m having a similar issue. It seems like the whole z-axis isn’t moving up far enough with each layer! I start with a good first layer, second and maybe third are fine, then it starts rubbing. I apply offset. A few good layers, repeat… until I reach the maximum of 0.5mm offset and it starts runining my print