The modules are moved to the end while the machine is off, and they cannot be pushed to the same position. There must be something blocking one carriage and not the other.
I do agree though, I would not go further than taking the end cap off without talking to support.
Since we already know the problem with the rail module, we will return it to support.
The end caps will be removed when instructed.
2020年12月14日(月) 5:43 buzzplop via Snapmaker where creation happens <snapmaker@discoursemail.com>:
The various issues have been resolved to some extent by Snapmaker support members.
I would like to thank them for their sincere attitude to my questions and explanations.
Summary
One of the linear rails was defective and had to be replaced.
The end position is clearly different in the video.
As for the problem that the synchronization of the two Y-axis rails did not go well, the error of the five linear rails was reduced by using a ruler to make the difference between the left and right sides of the two rails smaller, thus eliminating the jumping and gaping noise. (It’s not perfect, but it’s not enough to be a problem.
I can only speculate about the damage to the heat bed (build plate), but I think the Z position was underestimated due to auto-leveling while the auto-level sensor was not fixed.
The video of the end position being swept away by continuous input in each axis operation in jog mode has been shared with the development side of snapmaker. I’m sure this will be addressed in a future firmware update. I hope so.
I’ve heard that a module for the emergency stop button will be coming out soon, and I’m looking forward to purchasing it without hesitation.
It might have been less unfortunate if the module that can stop immediately in case of trouble had been in the initial package…
I hope this is helpful if anyone else has had similar problems.
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Thank you for the update. I am glad you were able to work through the issues with support!