Figurines can be tough on this type of printer, especially this particular brand…,
but there is a lot to be done in terms of fine tuning the machine and learning to use it.
There are many threads about extursion calibration and so forth to review. maybe start on this general recommendation for successful prints thread to see what it all has to say and go from there.
Recommendations For Successful Prints - Getting Started - Snapmaker: where creation happens
it takes time to learn this stuff.