Ray not Running After Firmware Update


I updated the Firmware on Luban and then the Ray. We had been using it for awhile no issue. I did both updates, uploaded a previous job to do and now it won’t run boundary and when I try and it does I go to run the Job and it goes flying into the top right corner and starts beeping Red.

I tried installing the previous version of Firmware but still the same issues.

At a loss


Unfortunately I am a 2.0 User and don’t know the ray.

Here is the support article about the red ring:

It occurs if the boundary is out of range you have to double check your setup.
Maybe there are some other user who could help you.

Otherwise you could reach out to support
Or support@snapmaker.com