Laser Errors and issues

Snapmaker 2.0 Getting Started
1

Hey all, I am just trying to get started and having a few issues.

First, I keep getting an error that says " Outdated module (Laser Module) firmware detected."
I have checked and I am running the latest firmware version. Is there something I am missing? The only option I see on the download page is for the firmware, is there something else I need?

Second, while in the luban software, while connected to the machine, I am getting disconnected about every 20-30 seconds. My connection is strong and I have no other devices on my network that are having issues.

Lastly, I keep getting an error while in the software (not doing a project) that says “timeout of 3000ms exceeded” any ideas?

Thanks in advance for any assistance, I have been trying to work through this for 2 days with no luck.

2

The modules need to be updated individually for the current firmware release. Load the file onto a USB stick and insert it into the machine before switching on for each module.

3

So what file exactly? Just the firmware? Sorry but just need some clarification, and thanks for the reply!

4

Sorry, yes the firmware file from here Snapmaker 2.0 Firmware Updates and Downloads - #14 by Alan

1 Like