Please make sure to update your firmware before using emergency stop button to avoid bugs!

Snapmaker 2.0
1

Hi all,

One user has reported to us about an issue while using the Emergency Stop Button without updating to the latest version of the Snapmaker 2.0 firmware.

We feel the urgency to notify all users that please make sure to update the firmware before using Emergency Stop Button to avoid bugs and potential risks.

This is on the Quick Start Guide, but we want to highlight it just in case you might have missed this important step.

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The latest version is: Snapmaker2_V1.12.1

Downloads

Snapmaker2_V1.12.1

MD5: 3a2486f8eabf381b3bf4f1233fcd4289

Notes

This firmware update is only compatible with Snapmaker 2.0.

To see your current firmware version, go to Settings > About Machine .

How to Update Firmware

  • Via a USB flash drive
    • Put the firmware update file Snapmaker2_V{version}.bin in your USB flash drive.
    • Plug the drive into the Controller.
    • On the Touchscreen, tap Files > USB > Snapmaker2_V{version}.bin .
  • Via Wi-Fi
    • On the Touchscreen, tap Settings > Firmware Update .
    • Read the changelog and download the firmware.
    • After the firmware is downloaded, tap Update Now .
3

Hi folks,

I was the user, here’s a video of my A350 misbehaving:

What caused the confusion was that I tried to follow the “Update Firmware Via Wi-Fi” instructions described in the manual and in the forum post above, but the "Settings > Firmware Update " menu item wasn’t visible on the touchscreen, and I assumed that meant that it was already up-to-date (as is the case on some phones). Apparently, the Wi-Fi Firmware Update functionality just isn’t implemented in some early firmware versions, you need to flash via USB…

4

Hi there,

Thanks for sharing it with us.

In the meantime, our firmware and software engineers and product manager are working closely to solve the issue.

The safety of the users is always our priority.

Team Snapmaker

5

I updated my A350 once and now it lost the ability to retain the Wi-Fi password, I have to enter it in every time I connect to it. I’m quite reluctant to do anymore “updates”.