New filament wont load and creates clicking noise


#21

Tell us the filament you are using and all of your settings.

Doug


#22

Hi Dough. Thank you for your fast response. I added the answers to my original post.
Merry XMas,
Mike


#23

Have you realised that Snapmaker3D is is now redundant. If you are using the latest firmware, try using the latest SnapmakerJS or Cura or Simplify3D as the slicer

Doug


#24

I also had clicking noises and no filament coming out during print. The filament was only coming out when I pushed it manually trough the preheated nozzle (“filament replacement cycle”). My stepper motor wasn’t driving the filament into the nozzle anymore. I had this behaviour after my first print of only 4 hours.
After dismantling the printhead and taking a closer look the gear that was supposed driving the filament, I saw that it was just loose and even fell out. I suppose somebody didn’t put the allen screws in the correct position (key groove) , and they slipped after a few hours of printing.
Apparently the gear wasn’t properly fixed onto the stepper motor shaft. I first thought my motor or driving electronics was broken. It was as simple as making making sure the 2 allen bolts where firmly fixed onto the motor shaft, and that 1 of the allen screws was in the key groove of the motor shaft.
To get to the allen bolts I had to dismantle right end with the fan, and the heat sink. Watch out for the bolt heads. They tend to wear out pretty easy.